Jumuia Company Description
We are the #1 leader of E-commerce in Africa. Our company is part of Rocket Internet, a global and leading incubator of start ups specialized in e-commerce. We have already built in France successful companies like Groupon, Zalando, Wimdu, EDarling, Glossybox… We are present in more than 20 countries in Europe, Middle East, Asia and Latin America and this accumulated experience has allowed us to develop a strong platform, which can support new ventures with both advice and capital on a truly global basis.
The company is expanding its activities in Kenya. To support our development we are currently looking for outstanding candidates interested in entrepreneurship and e-commerce to join us. This is a perfect opportunity to participate to an entrepreneurial adventure that will lead to the future stars of the web universe.
IT Manager Job Description
- Serve as main point of contact on all IT-related services for the company (I.T rep)
- Defining and monitoring the I.T process.
- Communicate effectively with staff to identify needs and evaluate alternative business solutions.
- Continually seek opportunities to increase staff and client satisfaction and deepen client relationships.
- Coordinate the training of staff on how to use the company systems, and mentoring and training new ICT support staff
- Coordinate implementation of new systems.
- Ensuring the smooth running of all ICT systems, including anti-virus software, print services and email provision
- Coordinate with service providers to ensure proper service delivery to the organization.
- Ensuring the security of data from internal and external attack
- Managing crisis situations, which may involve complex technical hardware or software problems by resolving or escalating issues in a timely fashion.
- Act as the onsite shop manager.
- Advise management during acquisition of new systems and assets related to I.T
- Assist in hiring of new talent to join the I.T or related department.
- Recommending information technology strategies, policies, and procedures by evaluating organization outcomes, identifying problems; evaluating trends; anticipating requirements.
- Keeping up with the latest technologies.
IT Manager Qualifications
- You have a degree in IT
- You have a minimum of 3 years experience
- You are fluent in both written and spoken English.
- For this position we are looking at someone flexible, patient, professional, rigorous and pro-active.
- You already have managerial experience within an equivalent demanding position.
Additional Information about the IT Manager
- A unique education in scaling new internet concepts
- Become part of a highly professional and dynamic team working around the world
- An attractive salary package
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures